AudioCodes


ACTS24X7-M2K_S4/YR


The AudioCodes ACTS24X7-M2K_S4/YR Service is the ultimate support contract for your Audio Codes Mediant 2000 Gateway: M2K-D3. With this annually renewable service, you'll have peace of mind knowing that you have access to remote technical support, software patches, maintenance releases, and major version releases. Not only that, but you'll also benefit from hardware return and repair service, ensuring that your gateway is always up and running smoothly. Our service provides comprehensive support, including repair assistance, remote technical support, and regular updates to keep your system optimized and secure. With a service duration of 1 year, you can rely on us to be there whenever you need us. The AudioCodes ACTS24X7-M2K_S4/YR Service covers both electronic and physical aspects, ensuring that all your support needs are met. It is specifically designed for the Audio Codes Mediant 2000 Gateway: M2K-D3, making it the perfect choice for users of this particular device. With our 24x7 service description, you can rest assured that our support team is available around the clock to assist you with any issues or questions you may have. Our service response time of 30 days for repairs ensures that you'll receive prompt attention and resolution. Choose our labor service characteristic for professional and reliable support. We are committed to providing top-notch service and ensuring that your Audio Codes Mediant 2000 Gateway: M2K-D3 performs at its best. Invest in the AudioCodes ACTS24X7-M2K_S4/YR Service and experience the peace of mind that comes with comprehensive support and maintenance for your Audio Codes Mediant 2000 Gateway: M2K-D3. Trust in our expertise and let us take care of your support needs, so you can focus on what matters most - your business.

Product details

General Information
Manufacturer

AudioCodes Limited

Manufacturer Part Number

ACTS24X7-M2K_S4/YR

Brand Name

AudioCodes

Service Name

Service/Support - Renewal

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Sub Type

Electronic and Physical

Service Characteristic

Labor

Service Description

24x7

Service Details

  • Annually renewable support contract
  • Including remote technical support, software patches, maintenance releases, and major version releases
  • Also including hardware return & repair service

Provided Support

Repair
Remote Technical Support
New Releases Update

Service Response Time

30 Day - Repair

Service Duration

1 Year

Product Supported

<p>Audio Codes Mediant 2000 Gateway: M2K-D3</p>

FAQs

What does this service contract include?
This service contract includes annually renewable support for your AudioCodes Mediant 2000 Gateway. It provides remote technical support, software patches, maintenance releases, major version updates, and hardware return and repair service.
How long is the service duration?
The service duration for this contract is 1 year, ensuring continuous support and maintenance for your AudioCodes Mediant 2000 Gateway.
What is the response time for repairs?
The response time for repairs under this service contract is 30 days.
What is the main benefit of this service?
The main benefit of this service is that it ensures uninterrupted support and maintenance for your AudioCodes Mediant 2000 Gateway, keeping it up-to-date and functioning optimally.
Can I receive remote technical support?
Yes, this service contract includes remote technical support, allowing you to receive assistance and troubleshooting remotely.

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