AudioCodes


ACTS24X7-M1K_S8/YR


The AudioCodes ACTS24X7-M1K_S8/YR Service is the ultimate support solution for your AudioCodes Mediant 1000 Gateway: M1K-D12. With an annual renewable fee, this service provides you with round-the-clock technical support, ensuring that you have access to assistance whenever you need it. In addition to remote technical support, you'll also receive software patches, maintenance releases, and major version releases to keep your system up to date and running smoothly. And with the added benefit of hardware return and repair service, you can have peace of mind knowing that any hardware issues will be promptly addressed. Whether you're a business owner or an IT professional, this service is designed to meet your needs and provide you with the support you require. Stay connected and confident with the AudioCodes ACTS24X7-M1K_S8/YR Service.

Product details

General Information
Manufacturer

AudioCodes Limited

Manufacturer Part Number

ACTS24X7-M1K_S8/YR

Brand Name

AudioCodes

Service Name

Service/Support - Renewal

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Sub Type

Electronic and Physical

Service Characteristic

Labor

Service Description

24x7

Service Details

  • AudioCodes Customer Technical Support Annually renewable fee
  • Including remote technical support, software patches, maintenance releases, and major version releases
  • Also including hardware return & repair service

Provided Support

Repair
Remote Technical Support
New Releases Update

Service Response Time

30 Day - Repair

Service Duration

1 Year

Product Supported

<p>Audio Codes Mediant 1000 Gateway: M1K-D12</p>

FAQs

What does the AudioCodes Service/Support renewal include?
The AudioCodes Service/Support renewal provides annual access to 24x7 technical support, software patches, maintenance releases, major version updates, and hardware return & repair service for the Mediant 1000 Gateway.
How long is the duration of the service?
The AudioCodes Service/Support renewal is valid for 1 year, ensuring continuous support and maintenance for your Mediant 1000 Gateway.
What is the response time for repairs?
In case of hardware issues, the AudioCodes Service/Support renewal offers a 30-day repair response time, ensuring prompt resolution and minimizing downtime.
Which products are supported by this service?
The AudioCodes Service/Support renewal is specifically designed for the Mediant 1000 Gateway (M1K-D12), providing comprehensive support and maintenance for this product.
Can non-technical users benefit from this service?
Absolutely! The AudioCodes Service/Support renewal ensures that even non-technical users can receive timely assistance, software updates, and hardware repair service for their Mediant 1000 Gateway.

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