AudioCodes


ACTS24X7-IPP_S4/YR


AudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise, local presence around the world, access to software updates and patches, and several different Hardware Replacement options including Repair and Return, Advance Hardware Replacement, as well as our 4-hour Managed Spares service.

Product details

General Information
Manufacturer

AudioCodes Limited

Manufacturer Part Number

ACTS24X7-IPP_S4/YR

Brand Name

AudioCodes

Service Name

Customer Technical Support (ACTS)

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Sub Type

Electronic and Physical

Service Characteristic

Labor

Service Description

24x7

Provided Support

Remote Technical Support
Escalation Support
Repair & Return
Web Support
Phone Support

Service Duration

1 Year

Product Supported

AudioCodes Lync 440HD IP-Phone PoE GbE and external power supply White 2 Ethernet 10/100/1000 ports, 18 Programmable keys, 132 X 64 Graphic LCD, 376x60 BLF LCD and Power over Ethernet (PoE)

FAQs

What does the AudioCodes Customer Technical Support (ACTS) service include?
The ACTS service provides round-the-clock technical support for your AudioCodes Lync 440HD IP-Phone. It includes remote technical support, escalation support, repair & return services, web support, and phone support.
How long does the ACTS service last?
The ACTS service has a duration of 1 year, providing you with continuous technical support for your AudioCodes Lync 440HD IP-Phone.
What products are supported by the ACTS service?
The ACTS service supports the AudioCodes Lync 440HD IP-Phone, which features PoE, GbE, Ethernet ports, programmable keys, a graphic LCD, a BLF LCD, and Power over Ethernet functionality.
What is the main benefit of the ACTS service?
The main benefit of the ACTS service is that it ensures you have access to technical support whenever you need it, allowing you to resolve any issues with your AudioCodes Lync 440HD IP-Phone promptly and efficiently.
Can I rely on the ACTS service for labor-related support?
Yes, the ACTS service includes labor-related support, ensuring that any technical issues with your AudioCodes Lync 440HD IP-Phone can be addressed by the AudioCodes support team.

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