Aruba


HK8W2E


Overview

HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.

Benefits

May contribute to improved system performance and reduced downtime

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

HK8W2E

Brand Name

Aruba

Service Name

Foundation Care - Extended Warranty

Product Type

Warranty

Service Information
Service Main Type

Exchange

Service Description

24x7xNext Business Day

Provided Support

Remote Diagnosis
Replacement
Phone Support
New Releases Update
Web Knowledge Base Access

Service Response Time

Next Business Day - Replacement

Service Location

Service Depot

Service Duration

5 Year

Product Supported

Aruba AP-504 Devices:

  • R2H19A
  • R2H20A
  • R2H21A
  • R2H22A
  • R2H23A

FAQs

What devices are supported by the Aruba Foundation Care - Extended Warranty?
The Aruba Foundation Care - Extended Warranty supports the following Aruba AP-504 devices: R2H19A, R2H20A, R2H21A, R2H22A, R2H23A.
What services are included in the Aruba Foundation Care - Extended Warranty?
The Aruba Foundation Care - Extended Warranty provides remote diagnosis, replacement, phone support, new releases updates, and web knowledge base access. It ensures your Aruba AP-504 devices are covered for 5 years with 24x7xNext Business Day service response time.
Where is the service location for the Aruba Foundation Care - Extended Warranty?
The service location for the Aruba Foundation Care - Extended Warranty is the Service Depot.
What is the main benefit of the Aruba Foundation Care - Extended Warranty?
The main benefit of the Aruba Foundation Care - Extended Warranty is the peace of mind it provides, knowing that your Aruba AP-504 devices are protected and supported with remote diagnosis, replacement, phone support, and access to new releases updates and web knowledge base.
What is the service duration of the Aruba Foundation Care - Extended Warranty?
The Aruba Foundation Care - Extended Warranty covers your Aruba AP-504 devices for 5 years.

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