Aruba


H36JQE


Overview

HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.

Benefits

May contribute to improved system performance and reduced downtime

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

H36JQE

Brand Name

Aruba

Service Name

Foundation Care - Extended Warranty

Product Type

Warranty

Service Information
Service Main Type

Exchange

Service Description

9x5xNext Business Day

Provided Support

New Releases Update
Phone Support
Web Knowledge Base Access
Remote Diagnosis
Replacement

Service Response Time

Next Business Day - Repalcement

Service Location

Service Depot

Service Duration

1 Year

Product Supported

<p>Aruba USB LTE Modem</p>

FAQs

What does the Aruba Foundation Care - Extended Warranty cover?
The Aruba Foundation Care - Extended Warranty provides comprehensive support for your Aruba USB LTE Modem. It includes new releases updates, phone support, web knowledge base access, remote diagnosis, and replacement services.
How long does the warranty last?
The Aruba Foundation Care - Extended Warranty is valid for 1 year from the date of purchase.
What is the response time for replacement services?
The response time for replacement services is next business day. You can expect a prompt replacement for your Aruba USB LTE Modem.
Where can I access support services?
Support services for the Aruba Foundation Care - Extended Warranty are available at the service depot. Simply reach out to the designated service location for assistance.
Can I extend the warranty after the initial 1-year period?
Yes, you may have the option to extend the warranty beyond the initial 1-year period. Please contact Aruba or Hewlett Packard Enterprise for more information on warranty extension options.

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