Product details

General Information
Manufacturer

Schneider Electric SA

Manufacturer Part Number

WUPGONSITEFW-SB-00

Brand Name

APC by Schneider Electric

Service Name

On-Site Service Upgrade to Factory Warranty

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Sub Type

Physical

Service Characteristic

Parts & Labor

Provided Support

Travel Expense Coverage
Parts Replacement
Repair
Reporting

Service Response Time

Next Business Day - Parts and Labor

Service Location

On-site

Service Duration

1 Year

FAQs

What is the APC WUPGONSITEFW-SB-00 service upgrade and what does it include?
The APC WUPGONSITEFW-SB-00 is a comprehensive on-site service upgrade that extends your factory warranty for 1 year. It includes complete parts and labor coverage, travel expense coverage, parts replacement, repair services, and detailed reporting. This physical maintenance service ensures professional on-site support with next business day response time for both parts and labor.
What is the response time for service calls under this warranty upgrade?
The service provides Next Business Day response time for both parts and labor support. This quick turnaround ensures minimal downtime for your APC equipment, allowing your business to maintain operational continuity with prompt professional assistance.
Where is the service performed and who provides it?
The service is performed on-site at your location by APC by Schneider Electric's certified technicians. This eliminates the need to ship equipment for repairs and ensures expert support right where your equipment is installed, minimizing disruption to your operations.
What specific support services are covered under this warranty upgrade?
The warranty upgrade covers four key support services: travel expense coverage for technician visits, parts replacement for faulty components, complete repair services, and detailed reporting of all service activities. This comprehensive coverage ensures all aspects of maintenance and repair are handled professionally.
How long does the service upgrade extend the warranty?
The service upgrade extends your warranty coverage for 1 full year. During this period, you receive complete on-site support with next business day response time, ensuring your APC equipment remains protected with professional maintenance and repair services.

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