IT professionals examining data center equipment with APC on-site warranty support service

Next Business Day On-Site Support Maximizes Your Infrastructure Uptime

Experience enhanced protection for your critical infrastructure with APC's comprehensive on-site warranty upgrade service. This solution combines expert technical support with proactive monitoring to ensure your equipment maintains peak performance. The next business day response guarantee means minimal disruption to your operations, while the inclusion of parts and labor coverage streamlines the entire repair process. Our factory-trained technicians arrive equipped with the necessary tools and genuine APC parts, ready to diagnose and resolve issues efficiently. The integrated monitoring system continuously tracks your equipment's health, allowing for early detection and resolution of potential problems before they impact your operations.

Technical Specifications

  • Next Business Day response time for critical infrastructure support
  • Comprehensive parts and labor coverage included
  • 24/7 equipment monitoring and proactive issue detection

Applications

  • Data center infrastructure maintenance and support
  • Mission-critical equipment warranty protection
  • Enterprise-level power protection systems servicing

Product details

General Information
Manufacturer

Schneider Electric SA

Manufacturer Part Number

W1YONSITENBD-SP-04

Brand Name

APC by Schneider Electric

Service Name

On-Site Upgrade to Factory Warranty with Monitoring & Dispatch

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Provided Support

Travel Expense Coverage
Parts Replacement
Repair
Reporting

Service Response Time

Next Business Day - Parts and Labor

Service Location

On-site

Service Duration

1 Year

FAQs

What is included in the APC W1YONSITENBD-SP-04 warranty upgrade package?
The APC W1YONSITENBD-SP-04 warranty upgrade package includes comprehensive coverage with next business day on-site support for parts and labor, travel expense coverage, parts replacement, professional repair services, and monitoring & dispatch services. The package also features detailed reporting on warranty and service activities, providing complete visibility into your equipment's maintenance status.
How long is the warranty upgrade period?
This warranty upgrade package provides coverage for 1 year (12 months) from the date of activation. During this period, you'll receive all the enhanced warranty benefits including next business day response time, on-site support, and monitoring services.
What is the response time for service requests under this warranty?
The warranty provides Next Business Day (NBD) response time for both parts and labor. This ensures quick resolution of any equipment issues, minimizing potential downtime and maintaining operational efficiency of your APC equipment.
Is travel expense coverage included in this warranty upgrade?
Yes, travel expense coverage is included in the warranty upgrade package. This means you won't incur any additional costs when technicians need to visit your site for repairs or maintenance, making it a truly comprehensive service solution.
What type of monitoring services are included?
The warranty includes professional monitoring and dispatch services that provide proactive support for your equipment. This monitoring helps identify potential issues before they become problems, allowing for preventive maintenance and ensuring optimal equipment performance.

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