HPE


H1K94A500HP


HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your IT environment to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and converged infrastructure.

In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical specialists providing your HPE Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

H1K94A500HP

Brand Name

HPE

Service Name

Proactive Care Call-To-Repair - Extended Service

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

24x7x6 Hour

Provided Support

Remote Diagnosis
New Releases Update
Parts Replacement
Phone Support
Repair
Web Knowledge Base Access

Service Response Time

6 Hour - Repair

Service Location

On-site

Service Duration

5 Year

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