Aruba


H85X4PE


HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

Benefits

HPE Foundation Care NBD Service

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

H85X4PE

Brand Name

Aruba

Service Name

Foundation Care Call-To-Repair Service - Post Warranty

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

24x7x6 Hour

Provided Support

Remote Diagnosis
Parts Replacement
Repair
Phone Support
New Releases Update
Web Knowledge Base Access
Hardware Support

Service Response Time

6 Hour - Parts and Labor

Service Location

On-site

Service Duration

1 Year

Product Supported

<p>Aruba 5960 32p Switch</p>

FAQs

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