Extreme Networks


97004-H34269


Extreme Networks Advanced Hardware Replacement Services offerings provide technical support, update and/ or upgrade support, and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure, service offerings cover the replacement part arrival within the response time specified for the service level purchased, subject to the conditions defined herein. Extreme service offerings further grant Customers

telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.

Product details

General Information
Manufacturer

Extreme Networks, Inc

Manufacturer Part Number

97004H34269

Brand Name

Extreme Networks

Product Type

Service

Service Information
Service Main Type

Exchange

Service Characteristic

Parts

Provided Support

Email Support
Parts Replacement
Phone Support
Web Support
Web Knowledge Base Access
New Releases Update

Service Response Time

Next Business Day - Advance Parts Replacement

Service Location

Service Depot

Service Duration

1 Year

Product Supported

Extreme Networks WAP913201-E6

FAQs

What does the Extreme Networks 1 Year Service include?
The service includes email support, phone support, parts replacement, web support, web knowledge base access, and new releases updates.
How long is the service duration?
The service duration is 1 year.
What is the response time for parts replacement?
The response time for parts replacement is next business day.
Which product is supported by this service?
This service is specifically designed for the Extreme Networks WAP913201-E6.
Where does the service take place?
The service takes place at the service depot.

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