Quantum


SXCBB-SWHL-CB11


The Quantum XCELLIS WFD/GEN1 QXS424RC 21.6TB DUAL BRNZ5X9XNBD ANNZ1 IN (SXCBB-SWHL-CB11) is the ultimate storage solution for your business. With the StorageCare Bronze Support Plan, you can rest assured that your data is protected and your system is running smoothly. This support plan provides you with on-site assistance, ensuring that any issues are resolved quickly and efficiently. With a coverage of 9x5xNext Business Day, you can rely on Quantum's support team to be there when you need them. The support plan includes web knowledge base access, parts replacement, repair services, phone support, new releases updates, and training, giving you comprehensive support for your Quantum products. The SXCBB-SWHL-CB11 is the manufacturer part number, guaranteeing that you are getting genuine Quantum support. This support plan is compatible with Quantum BXCBB-CWHL-001A and BXCBB-CWHL-001C products, making it the perfect choice for your Quantum storage needs. Experience peace of mind and exceptional support with the Quantum XCELLIS WFD/GEN1 QXS424RC 21.6TB DUAL BRNZ5X9XNBD ANNZ1 IN (SXCBB-SWHL-CB11) and the StorageCare Bronze Support Plan. Upgrade your storage solution today!

Product details

General Information
Manufacturer

Quantum Corporation

Manufacturer Part Number

SXCBB-SWHL-CB11

Brand Name

Quantum

Service Name

StorageCare Bronze Support Plan, zone 1 - Extended Service

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

9x5xNext Business Day

Provided Support

Web Knowledge Base Access
Parts Replacement
Repair
Phone Support
New Releases Update
Training

Service Response Time

Next Business Day - Parts and Labor

Service Location

On-site

Service Duration

1 Year

Product Supported

Quantum BXCBB-CWHL-001A, BXCBB-CWHL-001C

FAQs

What does the Quantum StorageCare Bronze Support Plan include?
The Quantum StorageCare Bronze Support Plan provides comprehensive support for your Quantum XCELLIS WFD/GEN1 QXS424RC storage solution. It includes web knowledge base access, parts replacement, repair services, phone support, new releases updates, and training.
How long does the support plan last?
The Quantum StorageCare Bronze Support Plan is valid for 1 year from the date of purchase.
What is the response time for the support plan?
The support plan offers next business day response time, ensuring prompt assistance for any issues or concerns.
Is on-site service included in the support plan?
Yes, the Quantum StorageCare Bronze Support Plan includes on-site service, allowing for convenient and efficient resolution of any hardware or software problems.
Which Quantum products are supported by this plan?
The Quantum StorageCare Bronze Support Plan is specifically designed for the Quantum BXCBB-CWHL-001A and BXCBB-CWHL-001C products.

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