HPE


H1AH4E


The HPE Care Pack Foundation Care with Defective Media Retention is the ultimate solution for ensuring the longevity and reliability of your HPE ProLiant DL20 Gen9 servers. With this extended service, you'll enjoy peace of mind for a full 3 years, knowing that your equipment is protected against any potential issues. Our on-site support team will be there whenever you need them, providing repair and parts replacement services to keep your servers running smoothly. Whether it's a hardware malfunction or a defective media, we've got you covered. Our 9x5xNext Business Day service ensures that you'll receive prompt assistance, minimizing any downtime and maximizing your productivity. With parts and labor included, you won't have to worry about any additional costs. Trust HPE Care Pack Foundation Care with Defective Media Retention to safeguard your investment and keep your business running at its best.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

H1AH4E

Brand Name

HPE

Service Name

Care Pack Foundation Care with Defective Media Retention - Extended Service

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Sub Type

Physical

Service Characteristic

Parts & Labor

Service Description

9x5xNext Business Day

Provided Support

Repair
Parts Replacement

Service Location

On-site

Service Duration

3 Year

Product Supported

HPE ProLiant DL20 Gen9, DL20 Gen9 Entry, DL20 Gen9 Performance

FAQs

What does the HPE Care Pack Foundation Care service cover?
The HPE Care Pack Foundation Care service covers repair and parts replacement for your HPE ProLiant DL20 Gen9 servers, ensuring that any issues are promptly addressed to minimize downtime.
What is the duration of the HPE Care Pack Foundation Care service?
The HPE Care Pack Foundation Care service provides coverage for a period of 3 years, giving you long-term peace of mind and support for your servers.
What is the service level provided by HPE Care Pack Foundation Care?
HPE Care Pack Foundation Care offers on-site support, meaning that a qualified technician will come to your location to diagnose and resolve any server issues, ensuring minimal disruption to your business operations.
What is the response time for HPE Care Pack Foundation Care?
With a 9x5xNext Business Day service, HPE Care Pack Foundation Care ensures that any server issues are addressed promptly, allowing you to quickly get back to business.
What is defective media retention?
Defective media retention is a feature of the HPE Care Pack Foundation Care service that allows you to retain any defective hard drives or storage media for security purposes, ensuring that your data remains protected.

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