Poly CCX 500 business phone displaying Microsoft Teams call history interface on 5-inch LCD screen

Streamlined Call Management with Microsoft Teams Integration

The Poly CCX 500's intuitive call management interface puts all your communication tools at your fingertips. The crisp 5-inch LCD display shows your recent calls, contacts, and meeting details in an organized, easy-to-navigate format. With direct Microsoft Teams integration, switching between calls and accessing your communication history becomes second nature.

Technical Specifications

  • 5-inch color touchscreen display for intuitive navigation
  • Microsoft Teams native interface for seamless integration
  • One-touch access to calls, contacts, and meetings

Applications

  • Managing multiple business calls efficiently
  • Tracking team communication history
  • Quick access to recent contacts and meetings
Poly CCX 500 showing Microsoft Teams video conference interface with participant grid

Enhanced Video Conferencing Experience

Transform your virtual meetings with the CCX 500's advanced video conferencing capabilities. The device displays meeting participants in a clear, organized grid layout, making team collaboration more engaging and personal. With integrated audio controls and meeting management tools, you can focus on the conversation while the technology works seamlessly in the background.

Technical Specifications

  • HD video conferencing support
  • Integrated meeting controls
  • Multi-participant display capability

Applications

  • Hosting virtual team meetings
  • Remote client consultations
  • Cross-office collaboration sessions
Poly CCX 500 displaying Microsoft Teams welcome screen with sign-in interface

Native Microsoft Teams Experience

Experience seamless Microsoft Teams integration with the CCX 500's dedicated interface. The welcome screen provides instant access to your Teams environment, ensuring you're always just one touch away from your digital workspace. The intuitive design maintains consistency with the Teams experience you're familiar with, reducing the learning curve and increasing productivity.

Technical Specifications

  • Direct Teams platform access
  • Single sign-on capability
  • Consistent Teams user interface

Applications

  • Quick Teams platform access
  • Seamless workplace integration
  • Unified communications management
Side view of Poly CCX 500 business phone showing sleek design and profile

Sleek Design Meets Functionality

The CCX 500's sophisticated design combines modern aesthetics with practical functionality. The slim profile and adjustable display make it perfect for any workspace, while the high-quality construction ensures durability. The clean lines and professional finish complement any office environment while delivering enterprise-grade communication capabilities.

Technical Specifications

  • Adjustable screen angle for optimal viewing
  • Space-efficient design
  • Premium build quality

Applications

  • Executive office deployment
  • Modern workspace integration
  • Professional reception areas
Poly CCX 500 shown at an angle demonstrating adjustable stand feature

Adaptable Viewing Angles for Comfort

The CCX 500's innovative stand design allows for multiple viewing angles, ensuring comfortable operation throughout the workday. The sturdy kickstand provides stable support while maintaining the phone's elegant profile. This flexibility makes it ideal for various desk setups and user preferences, promoting better ergonomics and reduced eye strain.

Technical Specifications

  • Multi-angle adjustable stand
  • Stable desktop positioning
  • Ergonomic viewing options

Applications

  • Custom desk setup optimization
  • Shared workspace environments
  • Standing desk compatibility
Poly CCX 500 displaying Microsoft Teams login screen at an angle

Microsoft Teams Login Made Simple

Access your Teams workspace effortlessly with the CCX 500's streamlined login interface. The welcome screen provides a straightforward path to your collaborative environment, ensuring you can start your workday without technical delays. The clear, intuitive design maintains Microsoft's familiar aesthetic while adding Poly's communication expertise.

Technical Specifications

  • Quick-access Teams login
  • Secure authentication process
  • User-friendly interface

Applications

  • Hot-desk environments
  • Multiple user authentication
  • Secure office communications
Rear view of Poly CCX 500 showing connectivity ports and interfaces

Comprehensive Connectivity Hub

The CCX 500's back panel reveals its robust connectivity options, designed for enterprise-grade deployment. With multiple ports including PoE, network, and handset connections, this device serves as a complete communications hub. The thoughtful port layout ensures clean cable management while providing all the connections needed for modern business communications.

Technical Specifications

  • Dual Ethernet ports with PoE support
  • Dedicated handset port
  • USB connectivity options

Applications

  • Network infrastructure integration
  • Power over Ethernet deployment
  • Peripheral device connection

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

849A4AAABA

Brand Name

Poly

Product Series

CCX

Product Model

CCX 500

Product Name

CCX 500 Business Media Phone for Microsoft Teams and PoE-enabled GSA/TAA

Product Type

IP Phone

Technical Information
Handset Connectivity Technology

Corded

Base Unit Connectivity Technology

Corded/Cordless

IP Phone Technology

VoIP

Wireless Technology

Bluetooth

Total Number of Phone Lines

24

Caller ID

Yes

Speakerphone

Yes

Display & Graphics
Screen Type

LCD

Screen Size

5

Interfaces/Ports
Network (RJ-45)

Yes

Number of Network (RJ-45) Ports

2

USB

Yes

PoE (RJ-45) Port

Yes

Physical Characteristics
Color Family

Black

Product Color

Black

Form Factor

Wall Mountable
Desktop

Miscellaneous
Package Contents

  • CCX 500 Business Media Phone for Microsoft Teams and PoE-enabled GSA/TAA
  • Desk stand
  • Handset with Handset Cord
  • Network (LAN) Cable-CAT-5E

Environmentally Friendly

Yes

Environmental Certification

China RoHS 2

Country of Origin

Taiwan

TAA Compliant

Yes

Warranty
Limited Warranty

1 Year

Additional Warranty Information

<p>Poly standard one-year limited warranty</p>

Included in the Box

  • icon_list|ccx 500 phone|CCX 500 Phone Main unit icon

    CCX 500 Phone

  • icon_list|desk stand|2-Position Desk stand icon

    Desk Stand

  • icon_list|handset|Corded Handset icon

    Handset

  • icon_list|handset cord|Handset Cord Connection cable icon

    Handset Cord

  • icon_list|cat-5e cable|CAT-5E Cable Network cable icon

    CAT-5E Cable

FAQs

What are the key features of the Poly CCX 500 Business Media Phone?
The Poly CCX 500 features a 5" LCD multi-touch color display, Microsoft Teams certification, Poly HD Voice and Acoustic Clarity technologies, and Bluetooth connectivity. It includes Poly Acoustic Fence technology for noise reduction, supports PoE (Power over Ethernet), and offers both desktop and wall-mounting options. The phone provides 24 lines, built-in speakerphone functionality, and dual RJ-45 network ports for flexible connectivity.
Is the Poly CCX 500 compatible with Microsoft Teams?
Yes, the Poly CCX 500 is certified for Microsoft Teams right out of the box, ensuring clear voice calls and seamless integration with the Microsoft Teams platform. The phone's touchscreen interface provides easy access to Teams contacts and meetings, enhancing collaboration capabilities in a Microsoft Teams environment.
What audio technologies does the Poly CCX 500 include?
The Poly CCX 500 incorporates several advanced audio technologies including Poly HD Voice for crystal-clear sound quality, Poly Acoustic Clarity for enhanced call clarity, and Poly Acoustic Fence technology which helps reduce background noise during calls. These features work together to ensure professional-grade audio quality for all communications.
What comes in the box with the Poly CCX 500?
The Poly CCX 500 package includes the business media phone unit, a desk stand, a corded handset with handset cord, and a CAT-5E network (LAN) cable. This complete package provides everything needed for initial setup and deployment in an office environment.
What are the connectivity options for the Poly CCX 500?
The Poly CCX 500 offers multiple connectivity options including two RJ-45 network ports, USB connectivity, Bluetooth capability, and PoE (Power over Ethernet) support. It can be connected to various Poly headsets and supports both corded and cordless connections, providing flexibility for different user preferences.

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