Mellanox


EXW-SX600B-1B


The Mellanox Technical Support Bronze Support - Extended Service (Renewal) is the perfect solution for ensuring the smooth operation of your Mellanox InfiniBand SX6005 and SX6012 products. With this service, you'll receive top-notch technical support from Mellanox, a trusted brand in the industry. The service includes parts replacement and email support, ensuring that any issues you encounter will be promptly addressed. With a service duration of 1 year, you'll have peace of mind knowing that your products are covered for an extended period. The service is conveniently located at a service depot, making it easy to access and receive the support you need. With a next business day response time and advance parts replacement, you can minimize downtime and keep your operations running smoothly. Trust Mellanox Technical Support Bronze Support - Extended Service (Renewal) to provide you with the reliable support you need for your Mellanox InfiniBand products.

Product details

General Information
Manufacturer

NVIDIA Corporation

Manufacturer Part Number

EXW-SX600B-1B

Brand Name

Mellanox

Service Name

Technical Support Bronze Support - Extended Service (Renewal)

Product Type

Service

Service Information
Service Main Type

Exchange

Service Characteristic

Parts

Provided Support

Parts Replacement
Email Support

Service Response Time

Next Business Day - Advance Parts Replacement

Service Location

Service Depot

Service Duration

1 Year

Product Supported

Mellanox InfiniBand SX6005, SX6012

FAQs

What does the Mellanox Technical Support Bronze Support service include?
The service includes parts replacement and email support for Mellanox InfiniBand SX6005 and SX6012 products. It ensures that any faulty parts are promptly replaced and provides assistance via email for any technical issues or inquiries.
Where is the service location for the Mellanox Technical Support Bronze Support service?
The service location is the Service Depot, where you can send your Mellanox products for maintenance and support. The Service Depot is equipped to handle parts replacement and provide the necessary technical assistance.
What is the service response time for the Mellanox Technical Support Bronze Support service?
The service offers a next business day response time with advance parts replacement. This means that if any parts need to be replaced, they will be shipped to you promptly, ensuring minimal downtime for your network.
Which Mellanox products are supported by the Technical Support Bronze Support service?
The service supports Mellanox InfiniBand SX6005 and SX6012 products. These high-performance networking solutions can benefit from the reliable technical support and extended service provided by this service plan.
How long does the Mellanox Technical Support Bronze Support service last?
The service duration is 1 year, giving you peace of mind and continued support for your Mellanox InfiniBand SX6005 and SX6012 products throughout the specified period.

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