HPE


HV9J6PE


The HPE Pointnext Tech Care Critical with Defective Media Retention - Post Warranty is the ultimate solution for your warranty needs. With a service response time of 6 hours, you can count on quick repairs to minimize downtime and keep your business running smoothly. Our on-site service location ensures convenience and eliminates the hassle of shipping your equipment. With Defective Media Retention, you can have peace of mind knowing that your data is secure, even in the event of media failure. Stay ahead of the competition with New Releases Update, which keeps your system up-to-date with the latest technology advancements. Our Remote Diagnosis and Remote Monitoring capabilities enable efficient troubleshooting, saving you time and money. Choose HPE Pointnext Tech Care Critical with Defective Media Retention - Post Warranty for reliable and comprehensive warranty coverage that exceeds your expectations.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

HV9J6PE

Brand Name

HPE

Service Name

Pointnext Tech Care Critical with Defective Media Retention - Post Warranty

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

24x7x6 Hour

Provided Support

New Releases Update
Parts Replacement
Repair
Phone Support
Web Knowledge Base Access
Remote Diagnosis
Remote Monitoring
Defective Media Retention

Service Response Time

6 Hour - Repair (distance from customer site - 50 miles)

Service Location

On-site

Service Duration

1 Year

Product Supported

HPE 741064-291, 741064-AA1, 741064-B21, 741064R-B21, 741065-AA1, 741065-B21, 741065R-AA1, 741065R-B21, 741890-S01, 741891-S01, 742257-AA5, 742657-B21, 791050-S01, 792872-S01, 830071-291, 830071-AA1

FAQs

What does the HPE Pointnext Tech Care Critical with Defective Media Retention service include?
The service includes new releases updates, parts replacement, repair, phone support, web knowledge base access, remote diagnosis, remote monitoring, and defective media retention.
How long does the service last?
The HPE Pointnext Tech Care Critical with Defective Media Retention service is valid for 1 year.
What products are supported by this service?
This service supports various HPE products, including HPE 741064-291, 741064-AA1, 741064-B21, 741064R-B21, 741065-AA1, 741065-B21, 741065R-AA1, 741065R-B21, 741890-S01, 741891-S01, 742257-AA5, 742657-B21, 791050-S01, 792872-S01, 830071-291, and 830071-AA1.
What is the service response time?
The service response time for repairs is 6 hours, considering a distance of up to 50 miles from the customer site.
Is this service available on-site?
Yes, the HPE Pointnext Tech Care Critical with Defective Media Retention service is provided on-site for your convenience.

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