HPE


HR7B5PE


Overview

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

Benefits

HPE Foundation Care NBD Service

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

HR7B5PE

Brand Name

HPE

Service Name

Foundation Care Call-To-Repair - Post Warranty (Renewal)

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

24x7x6 Hour

Provided Support

Remote Diagnosis
Repair
Parts Replacement
Phone Support
New Releases Update
Web Knowledge Base Access

Service Response Time

6 Hour - Repair (distance from customer site - 80 km)

Service Location

On-site

Service Duration

1 Year

Product Supported

<p>HPE Aruba 6300F 24</p>

FAQs

What does HPE Foundation Care Call-To-Repair - Post Warranty (Renewal) include?
HPE Foundation Care Call-To-Repair - Post Warranty (Renewal) provides comprehensive support for your HPE Aruba 6300F 24. It includes remote diagnosis, repair, parts replacement, phone support, new releases update, and web knowledge base access.
What is the service duration for HPE Foundation Care Call-To-Repair - Post Warranty (Renewal)?
The service duration for HPE Foundation Care Call-To-Repair - Post Warranty (Renewal) is 1 year, ensuring uninterrupted support and maintenance for your HPE Aruba 6300F 24.
What is the service response time for HPE Foundation Care Call-To-Repair - Post Warranty (Renewal)?
HPE Foundation Care Call-To-Repair - Post Warranty (Renewal) offers a 6-hour service response time for repair, considering a distance of 80 km from the customer site.
Where does the service take place for HPE Foundation Care Call-To-Repair - Post Warranty (Renewal)?
The service for HPE Foundation Care Call-To-Repair - Post Warranty (Renewal) is provided on-site, ensuring convenient and efficient maintenance for your HPE Aruba 6300F 24.
What products are supported by HPE Foundation Care Call-To-Repair - Post Warranty (Renewal)?
HPE Foundation Care Call-To-Repair - Post Warranty (Renewal) supports the HPE Aruba 6300F 24, providing comprehensive support and maintenance for this specific product model.

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