HPE


HR5N3E


Overview

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

Benefits

HPE Foundation Care NBD Service

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

HR5N3E

Brand Name

HPE

Service Name

Foundation Care with Comprehensive Defective Material Retention - Extended Warranty

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

24x7x4 Hour

Provided Support

Remote Diagnosis
Repair
Parts Replacement
Phone Support
Comprehensive Defective Material Retention
Web Knowledge Base Access
New Releases Update

Service Response Time

4 Hour - Parts & Labor

Service Location

On-site

Service Duration

3 Year

Product Supported

<p>HPE Aruba 6300M 48</p>

FAQs

What does the HPE Foundation Care extended warranty cover?
The HPE Foundation Care extended warranty provides comprehensive support including remote diagnosis, repair, parts replacement, phone support, comprehensive defective material retention, web knowledge base access, and new releases updates.
How long is the service duration for the HPE Foundation Care extended warranty?
The HPE Foundation Care extended warranty covers a duration of 3 years, ensuring long-term protection for your HPE Aruba 6300M 48.
What is the service response time for the HPE Foundation Care extended warranty?
The HPE Foundation Care extended warranty offers a fast 4-hour service response time, ensuring prompt resolution of any issues with your HPE Aruba 6300M 48.
Where does the service take place for the HPE Foundation Care extended warranty?
The HPE Foundation Care extended warranty provides on-site maintenance, ensuring convenient support for your HPE Aruba 6300M 48.
What are the main benefits of the HPE Foundation Care extended warranty?
The HPE Foundation Care extended warranty offers peace of mind with comprehensive support, fast service response time, and on-site maintenance, ensuring uninterrupted performance and protection for your HPE Aruba 6300M 48.

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