HPE


HL1B7PE


Overview

HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.

Benefits

May contribute to improved system performance and reduced downtime

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

HL1B7PE

Brand Name

HPE

Service Name

Foundation Care - Post Warranty

Product Type

Warranty

Service Information
Service Main Type

Exchange

Service Description

24x7x4 Hour

Provided Support

Replacement
Phone Support

Service Response Time

4 Hour - Replacement

Service Duration

1 Year

Product Supported

<p>HPE FF 7904 Switch Products</p>

FAQs

What does the HPE Foundation Care - Post Warranty service include?
The HPE Foundation Care - Post Warranty service includes replacement support and phone support, ensuring prompt assistance and resolution for any issues with your HPE FF 7904 Switch Products.
How long is the service duration for HPE Foundation Care - Post Warranty?
The service duration for HPE Foundation Care - Post Warranty is 1 year, providing extended coverage and support beyond the standard warranty period.
What is the service response time for HPE Foundation Care - Post Warranty?
The service response time for HPE Foundation Care - Post Warranty is 4 hours, ensuring quick replacement of any faulty components to minimize downtime and maintain business continuity.
Can I rely on HPE Foundation Care - Post Warranty for my critical business operations?
Absolutely! With 24x7x4 hour service and exchange support, HPE Foundation Care - Post Warranty ensures that your HPE FF 7904 Switch Products are protected and any issues are resolved swiftly, allowing you to focus on your core business operations.
Is HPE Foundation Care - Post Warranty suitable for non-technical users?
Yes, HPE Foundation Care - Post Warranty is designed to provide support and assistance to all users, regardless of their technical expertise. The service aims to simplify the process of resolving any issues and ensuring the smooth operation of your HPE FF 7904 Switch Products.

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