HPE


HK4Y8E


HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

HK4Y8E

Brand Name

HPE

Service Name

Foundation Care - Extended Warranty

Product Type

Warranty

Service Information
Service Main Type

Exchange

Service Sub Type

Electronic
Physical

Service Description

9x5xNext Business Day

Provided Support

Replacement

Service Response Time

Next Business Day - Replacement

Service Location

Service Depot

Service Duration

4 Year

Product Supported

HPE Aruba JL354-61001, JL354A, JL354A#ABA, JL354A#ABB, JL354A#AC3, JL354A#ACC, JL354AR

FAQs

What does the HPE Foundation Care - Extended Warranty cover?
The HPE Foundation Care - Extended Warranty provides replacement support for your HPE Aruba JL354-61001, ensuring that any hardware issues are promptly resolved.
What is the service response time for this warranty?
The HPE Foundation Care - Extended Warranty offers a Next Business Day service response time, ensuring that you receive a replacement promptly.
Can I extend the warranty beyond 4 years?
Unfortunately, the HPE Foundation Care - Extended Warranty is only available for a duration of 4 years. However, you may consider other warranty options offered by HPE for extended coverage.
Is on-site service included in this warranty?
No, the HPE Foundation Care - Extended Warranty provides service at a Service Depot. You will need to send your HPE Aruba JL354-61001 to the designated service location for any repairs or replacements.
Is the HPE Foundation Care - Extended Warranty transferable?
Yes, the warranty is transferable to a new owner if you decide to sell or transfer your HPE Aruba JL354-61001. However, you will need to contact HPE to update the ownership details for the warranty coverage to remain valid.

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