HPE


HH3X0E


Overview

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

Benefits

HPE Foundation Care NBD Service

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

HH3X0E

Brand Name

HPE

Service Name

Foundation Care - Extended Warranty

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Sub Type

Electronic and Physical

Service Characteristic

Parts & Labor

Service Description

9x5xNext Business Day

Provided Support

Parts Replacement
Phone Support
Repair

Service Response Time

Next Business Day - HW Onsite

Service Location

On-site

Service Duration

5 Year

Product Supported

HPE Aruba 3810M 24G PoE+ 1-slot Switch

  • JL073A
  • JL

FAQs

What does the HPE Foundation Care - Extended Warranty cover?
The HPE Foundation Care - Extended Warranty covers parts replacement, phone support, and on-site repair for your HPE Aruba 3810M 24G PoE+ 1-slot Switch.
How long is the duration of the warranty?
The HPE Foundation Care - Extended Warranty provides coverage for 5 years.
What is the response time for on-site support?
HPE guarantees a next business day response time for on-site support.
Is the warranty applicable to both electronic and physical components?
Yes, the HPE Foundation Care - Extended Warranty covers both electronic and physical components of your HPE Aruba 3810M 24G PoE+ 1-slot Switch.
Can I rely on HPE for prompt and reliable support?
Absolutely! HPE is known for its exceptional customer support and ensures that your HPE Aruba 3810M 24G PoE+ 1-slot Switch is well taken care of.

Didn’t find your answer?

Don't hestitate to contact us