HPE


H28J6E


The HPE Pointnext Tech Care Essential with Defective Media Retention is the ultimate service solution for your HPE R0Q39A and R0Q39AR products. With a 4-year service duration and 24x7x4 Hour service response time, you can rely on quick and efficient support whenever you need it. Our on-site service ensures minimal downtime, allowing you to focus on your business without interruptions. Access our Web Knowledge Base for self-help and troubleshooting, and benefit from our Parts Replacement and Repair services for comprehensive support. Our Phone Support is just a call away, providing immediate assistance from our expert technicians. Stay ahead with our New Releases Update, ensuring you have the latest technology advancements. Experience the convenience of Remote Diagnosis, enabling efficient problem-solving from anywhere. And with Defective Media Retention, your data is secure and protected. Choose HPE Pointnext Tech Care Essential with Defective Media Retention for peace of mind and unparalleled support for your HPE products.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

H28J6E

Brand Name

HPE

Service Name

Pointnext Tech Care Essential with Defective Media Retention - Extended Service

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

24x7x4 Hour

Provided Support

Web Knowledge Base Access
Parts Replacement
Repair
Phone Support
New Releases Update
Remote Diagnosis
Defective Media Retention

Service Response Time

4 Hour - Parts and Labor

Service Location

On-site

Service Duration

4 Year

Product Supported

HPE R0Q39A, R0Q39AR

FAQs

What does HPE Pointnext Tech Care Essential cover?
HPE Pointnext Tech Care Essential provides comprehensive support for your HPE R0Q39A and R0Q39AR products, including web knowledge base access, parts replacement, repair, phone support, new releases update, remote diagnosis, and defective media retention.
How long does the service coverage last?
This extended service provides coverage for 4 years, ensuring your HPE products are protected for an extended period.
What is the response time for parts and labor?
The service offers a 4-hour response time for parts and labor, ensuring quick resolution and minimal downtime for your HPE products.
Can I retain defective media with this service?
Yes, HPE Pointnext Tech Care Essential includes defective media retention, allowing you to securely retain and dispose of any defective media.
Is on-site support included?
Yes, this service provides on-site support, ensuring that any issues with your HPE products can be addressed directly at your location.

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