HPE


H00U8PE


The HPE Pointnext Tech Care Critical with Comprehensive Defective Material Retention - Post Warranty is the ultimate warranty solution for your HPE products. With comprehensive defective material retention, you can rest assured that any faulty components will be replaced promptly, minimizing any disruptions to your business operations. Gain access to a vast knowledge base and expert phone and web support, ensuring that you have the assistance you need whenever you encounter technical issues. Stay ahead with new releases and updates, and benefit from remote diagnosis and visual remote guidance for efficient problem-solving. Trust HPE to provide you with the highest level of support and keep your HPE products running smoothly. Upgrade to HPE Pointnext Tech Care Critical with Comprehensive Defective Material Retention - Post Warranty and experience peace of mind like never before.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

H00U8PE

Brand Name

HPE

Service Name

Pointnext Tech Care Critical with Comprehensive Defective Material Retention - Post Warranty

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

24x7x6 Hour

Provided Support

Comprehensive Defective Material Retention
Knowledge Base Access
Parts Replacement
Repair
Phone Support
Web Support
New Releases Update
Remote Diagnosis
Visual Remote Guidance

Service Response Time

6 Hour - Repair (distance from customer site - 50 miles)

Service Location

On-site

Service Duration

1 Year

Product Supported

HPE 806356-291, 806356-AA1, 806356-B21, 806357-291, 806357-AA1, 806357-B21, 806357R-B21, 808027-B21, 808027R-B21, 808028-B21, 808028R-B21, 849878-291, 849878-AA1, 849878-B21, 849879-291, 849879-AA1, 849879-B21, Q1B90A, Q1N61A, Q1Y39A

FAQs

What does the HPE Pointnext Tech Care Critical service include?
The HPE Pointnext Tech Care Critical service includes comprehensive defective material retention, knowledge base access, parts replacement, repair, phone support, web support, new releases update, remote diagnosis, and visual remote guidance.
How long is the service duration for HPE Pointnext Tech Care Critical?
The service duration for HPE Pointnext Tech Care Critical is 1 year.
What products are supported by HPE Pointnext Tech Care Critical?
HPE Pointnext Tech Care Critical supports a range of HPE products, including HPE 806356-291, 806356-AA1, 806356-B21, 806357-291, 806357-AA1, 806357-B21, 806357R-B21, 808027-B21, 808027R-B21, 808028-B21, 808028R-B21, 849878-291, 849878-AA1, 849878-B21, 849879-291, 849879-AA1, 849879-B21, Q1B90A, Q1N61A, and Q1Y39A.
What is the service response time for HPE Pointnext Tech Care Critical?
The service response time for HPE Pointnext Tech Care Critical is 6 hours for repair, with a distance of up to 50 miles from the customer site.
Is the HPE Pointnext Tech Care Critical service available on-site?
Yes, the HPE Pointnext Tech Care Critical service is available on-site, ensuring convenient and efficient support for your HPE products.

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