HPE


H00K3E


The HPE Pointnext Tech Care Essential - Extended Service is the ultimate solution to ensure the smooth operation and longevity of your HPE products. With a 5-year coverage, you can have peace of mind knowing that your investment is protected for an extended period. Our 24x7x4 hour service response time guarantees that any issues will be addressed promptly, minimizing downtime and maximizing productivity. Our on-site service location ensures that our expert technicians will be there whenever you need them, providing you with the convenience and support you deserve. With knowledge base access, you have a wealth of troubleshooting resources at your fingertips, empowering you to resolve minor issues on your own. In case of more complex problems, our service includes parts replacement and repair, ensuring that your HPE products are always in optimal condition. Our phone and web support channels are available to assist you whenever you need guidance or have questions. For efficient troubleshooting, our service includes remote diagnosis and visual remote guidance. Our technicians can remotely assess and guide you through the resolution process, saving you time and effort. Additionally, our service includes new releases update, keeping your HPE products up to date with the latest features and enhancements. The HPE Pointnext Tech Care Essential - Extended Service is specifically designed for HPE 799581-B22 and 799581R-B22 products, providing tailored support for these models. With comprehensive parts and labor coverage, you can rest assured that any issues will be resolved quickly and efficiently. Invest in the HPE Pointnext Tech Care Essential - Extended Service and experience the peace of mind that comes with knowing your HPE products are protected by industry-leading support. Maximize the uptime of your critical systems and focus on what matters most - your business. Take advantage of our expertise and comprehensive coverage to ensure the longevity and performance of your HPE products. Upgrade to the HPE Pointnext Tech Care Essential - Extended Service today and unlock the full potential of your HPE investment.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

H00K3E

Brand Name

HPE

Service Name

Pointnext Tech Care Essential - Extended Service

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

24x7x4 Hour

Provided Support

Knowledge Base Access
Parts Replacement
Repair
Phone Support
Web Support
New Releases Update
Remote Diagnosis
Visual Remote Guidance

Service Response Time

4 Hour - Parts and Labor (distance from customer site - 100 miles)

Service Location

On-site

Service Duration

5 Year

Product Supported

HPE 799581-B22, 799581R-B22

FAQs

What does the HPE Pointnext Tech Care Essential service include?
The HPE Pointnext Tech Care Essential service includes knowledge base access, parts replacement, repair, phone support, web support, new releases update, remote diagnosis, and visual remote guidance.
How long is the service duration for the HPE Pointnext Tech Care Essential?
The service duration for the HPE Pointnext Tech Care Essential is 5 years.
What is the service response time for the HPE Pointnext Tech Care Essential?
The service response time is 4 hours for parts and labor, with a maximum distance of 100 miles from the customer site.
Which HPE products are supported by the HPE Pointnext Tech Care Essential service?
The HPE Pointnext Tech Care Essential service supports HPE 799581-B22 and 799581R-B22 products.
What is the main benefit of the HPE Pointnext Tech Care Essential service?
The main benefit of the HPE Pointnext Tech Care Essential service is ensuring uninterrupted support and maintenance for your HPE products, minimizing downtime and maximizing productivity.

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