HPE


H00D4E


The HPE Pointnext Tech Care Critical with Defective Media Retention - Extended Service is the ultimate solution for ensuring the smooth operation of your HPE products. With a 24x7x6 Hour service response time, you can rest assured that any issues will be addressed promptly, minimizing downtime and maximizing productivity. Our on-site service brings the expertise directly to you, saving you time and effort. The Defective Media Retention feature provides an added layer of data security, ensuring that your sensitive information remains protected. Stay ahead of the curve with New Releases Update, which keeps your products up-to-date with the latest technology advancements. With Remote Diagnosis and Remote Monitoring capabilities, our experts can quickly identify and resolve any issues remotely, saving you valuable time and resources. Trust HPE Pointnext Tech Care Critical with Defective Media Retention - Extended Service to keep your HPE products running smoothly and securely. Upgrade your service today and experience peace of mind like never before.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

H00D4E

Brand Name

HPE

Service Name

Pointnext Tech Care Critical with Defective Media Retention - Extended Service

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

24x7x6 Hour

Provided Support

New Releases Update
Parts Replacement
Repair
Phone Support
Web Knowledge Base Access
Remote Diagnosis
Remote Monitoring
Defective Media Retention

Service Response Time

6 Hour - Repair (distance from customer site - 50 miles)

Service Location

On-site

Service Duration

4 Year

Product Supported

HPE 864668-B21, 864668R-B21, R3R72A, R3R72AR, R3R72B, R3R72BR

FAQs

What does the HPE Pointnext Tech Care Critical service include?
The HPE Pointnext Tech Care Critical service includes new releases updates, parts replacement, repair, phone support, web knowledge base access, remote diagnosis, remote monitoring, and defective media retention.
How long does the service last?
The HPE Pointnext Tech Care Critical service is valid for 4 years, ensuring long-term support and protection for your HPE products.
Where does the service take place?
The service is provided on-site, ensuring convenient and efficient support for your HPE products.
What is the service response time?
The service response time is 6 hours for repairs within a 50-mile distance from the customer site, ensuring quick resolution of any issues.
Which HPE products are supported by this service?
This service supports HPE 864668-B21, 864668R-B21, R3R72A, R3R72AR, R3R72B, and R3R72BR, providing comprehensive support for a range of HPE products.

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