HP


UC2X5E


When hardware issues arise on critical devices, you want to get back up and running as soon as possible. Experts are ready to help with HP Same Day[1] Onsite Service with Defective Media Retention. With high-quality remote assistance and convenient onsite support available the same day, you can get help when you need it and vastly improve product uptime so you can get back to work fast.

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

UC2X5E

Brand Name

HP

Service Name

Care Pack Hardware Support with Defective Media Retention

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

13x5x4 Hour

Provided Support

Defective Media Retention
Parts Replacement
Hardware Support
Phone Support
Remote Diagnosis
Repair
Escalation Management

Service Response Time

4 Hour - Parts and Labor

Service Location

On-site

Service Duration

3 Year

Product Supported

HP Color LaserJet MFP M776

FAQs

What does the HP Care Pack Hardware Support with Defective Media Retention cover?
The HP Care Pack Hardware Support provides comprehensive coverage for your HP Color LaserJet MFP M776, including defective media retention, parts replacement, hardware support, phone support, remote diagnosis, repair, and escalation management.
How long does the warranty last?
This warranty is valid for 3 years, ensuring long-term protection and support for your HP Color LaserJet MFP M776.
What is the response time for parts and labor?
The HP Care Pack Hardware Support guarantees a 4-hour response time for parts and labor, minimizing downtime and ensuring prompt resolution of any issues.
Is on-site service included?
Yes, this warranty includes on-site service, allowing for convenient and efficient maintenance and support for your HP Color LaserJet MFP M776.
Can I rely on phone support and remote diagnosis?
Absolutely! The HP Care Pack Hardware Support provides phone support and remote diagnosis, allowing for quick troubleshooting and resolution of any technical issues you may encounter.

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