HP


UA4K8PE


The HP Care Pack Hardware Support with Defective Media Retention is the ultimate warranty solution for your HP PageWide Color MFP 774dn or MFP 774dns. With this comprehensive service, you'll have peace of mind knowing that your printer is covered for an additional year beyond the standard warranty. Our team of experts is ready to assist you remotely, providing remote diagnosis and troubleshooting to get your printer back up and running smoothly. If any parts need replacement, we'll send them right to your doorstep. And in the unlikely event of a repair, our skilled technicians will ensure your printer is back in top shape. With phone support available, you can easily reach out to us for any technical assistance you may need. Plus, with our Defective Media Retention feature, you can rest assured that your sensitive data remains secure. Don't let unexpected printer issues disrupt your workflow - choose the HP Care Pack Hardware Support with Defective Media Retention and keep your HP printer performing at its best.

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

UA4K8PE

Brand Name

HP

Service Name

Care Pack Hardware Support with Defective Media Retention - Post Warranty

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Sub Type

Electronic
Physical

Service Characteristic

Parts & Labor

Service Description

9x5xNext Business Day

Provided Support

Remote Diagnosis
Parts Replacement
Repair
Phone Support
Defective Media Retention

Service Response Time

Next Business Day - Parts and Labor

Service Location

On-site

Service Duration

1 Year

Product Supported

HP PageWide Color MFP 774dn, MFP 774dns

FAQs

What does the HP Care Pack Hardware Support with Defective Media Retention include?
The HP Care Pack includes remote diagnosis, parts replacement, repair, phone support, and defective media retention. It provides comprehensive coverage for your HP PageWide Color MFP 774dn and MFP 774dns.
How long does the warranty last?
The HP Care Pack Hardware Support with Defective Media Retention is valid for 1 year, ensuring your devices are protected for an extended period.
What is the response time for service?
The service offers next business day response time for both parts and labor, ensuring prompt assistance when you need it.
What is defective media retention?
Defective media retention means that if your media storage device fails, you can keep the failed device while receiving a replacement, ensuring the security of your data.
Is on-site service included?
Yes, the HP Care Pack Hardware Support with Defective Media Retention provides on-site service, saving you the hassle of shipping your devices for repairs.

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