HP


U36Z9E


When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next day, help is there when you need it"so you can get back to work. Preventive Maintenance Kit Replacement service are included in defined times.

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

U36Z9E

Brand Name

HP

Service Name

Care Pack Hardware Support with Defective Media Retention/Maintenance Kit

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

9x5xNext Business Day

Provided Support

Repair
Parts Replacement
Hardware Support
Remote Diagnosis
Phone Support
Defective Media Retention

Service Response Time

Next Business Day - Parts and Labor

Service Location

On-site

Service Duration

1 Year

Product Supported

HP DesignJet Z6F Pro 64in

FAQs

What does the HP Care Pack Hardware Support include?
The HP Care Pack Hardware Support includes repair, parts replacement, hardware support, remote diagnosis, phone support, and defective media retention. It provides comprehensive coverage for your HP DesignJet Z6F Pro 64in printer.
What is the service duration of this warranty?
This warranty covers your printer for 1 year, ensuring peace of mind and reliable support for an extended period.
What is the response time for service?
The HP Care Pack Hardware Support offers next business day service, providing prompt assistance and minimizing downtime for your printer.
Is on-site service included?
Yes, this warranty includes on-site service, ensuring that a qualified technician will come to your location to provide support and resolve any issues with your printer.
What is defective media retention?
Defective media retention means that in the event of a media failure, you can keep the defective media while HP replaces it, ensuring the security of your data and minimizing disruptions to your workflow.

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