Extreme Networks


97011-H34607


Extreme Networks On-site Services offerings provide technical support, update and/or upgrade support, and advanced parts replacement with on-site labor for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure, services offerings cover the replacement part and an on-site field technician arrival within the response time specified for the service level purchased, subject to the conditions defined herein.

Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.

Product details

General Information
Manufacturer

Extreme Networks, Inc

Manufacturer Part Number

97011-H34607

Brand Name

Extreme Networks

Service Name

ExtremeWorks OnSite - Extended Service

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Provided Support

Repair
Phone Support
New Releases Update
Email Support
Web Knowledge Base Access
Parts Replacement
Web Support

Service Response Time

Next Business Day - Parts and Labor

Service Location

On-site

Service Duration

1 Year

Product Supported

Extreme Networks WAP914422-E6

FAQs

What is included in the ExtremeWorks OnSite - Extended Service?
The service includes repair, phone support, new releases update, email support, web knowledge base access, parts replacement, and web support.
How long does the service last?
The ExtremeWorks OnSite - Extended Service is valid for 1 year.
Where does the service take place?
This service is provided on-site, ensuring convenient support for your Extreme Networks WAP914422-E6.
What is the service response time?
The service offers next business day response time for both parts and labor.
Is this service suitable for maintenance purposes?
Yes, the ExtremeWorks OnSite - Extended Service is specifically designed for maintenance and provides comprehensive support for your Extreme Networks WAP914422-E6.

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