HPE


H02NKE


HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.

Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support.

Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.

Software support for HPE Networking products provides remote technical support and access to software updates and patches. Customers can access updates to software and reference manuals as soon as they are made available.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

H02NKE

Brand Name

HPE

Service Name

Foundation Care Exchange - Extended Service

Product Type

Service

Service Information
Service Main Type

Exchange

Service Description

9x5xNext Business Day

Provided Support

Remote Diagnosis
New Releases Update
Phone Support
Replacement
Web Knowledge Base Access

Service Response Time

Next Business Day - Replacement

Service Location

Service Depot

Service Duration

4 Year

Product Supported

HPE S0Q50A, S0Q51A, S0Q52A, S0Q53A, S0Q54A

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