Quantum


SSC14-LS00-CG32


The Quantum SCALAR I40 LIBRARY INCL DRIVES GOLD SUP PLAN 24X7 4HR CRU (SSC14-LS00-CG32) is a comprehensive service plan designed to provide top-notch support for your storage needs. With this plan, you can enjoy peace of mind knowing that your Quantum products are backed by the expertise of Quantum Corporation, a trusted manufacturer in the industry. The StorageCare Gold Support Plan offers a range of benefits, including parts replacement and repair services, ensuring that your equipment is always up and running smoothly. With a service duration of 3 years and on-site support, you can rely on Quantum to provide timely assistance whenever you need it. The 24x7x4 Hour service description guarantees that you will receive prompt attention and resolution for any issues that may arise. This service plan is characterized by its comprehensive coverage, encompassing both parts and labor. Trust Quantum to provide the support you need to keep your storage infrastructure running at its best.

Product details

General Information
Manufacturer

Quantum Corporation

Manufacturer Part Number

SSC14-LS00-CG32

Brand Name

Quantum

Service Name

StorageCare Gold Support Plan - zone 2 - Extended Service (Uplift)

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Sub Type

Physical

Service Characteristic

Parts & Labor

Service Description

24x7x4 Hour

Provided Support

Parts Replacement
Repair

Service Location

On-site

Service Duration

3 Year

FAQs

What does the Gold Support Plan for the Quantum Scalar i40 Library include?
The Gold Support Plan provides 24x7x4-hour on-site support for your Quantum Scalar i40 Library. It covers parts replacement and repair, ensuring minimal downtime and maximum performance.
How long does the Gold Support Plan last?
The Gold Support Plan is valid for 3 years, giving you long-term peace of mind and comprehensive support for your Quantum Scalar i40 Library.
What is the response time for the Gold Support Plan?
With the Gold Support Plan, you can expect a 4-hour response time, ensuring prompt assistance and minimizing any disruptions to your operations.
Is the Gold Support Plan suitable for physical maintenance of the Quantum Scalar i40 Library?
Yes, the Gold Support Plan covers physical maintenance, including parts replacement and repair, to keep your Quantum Scalar i40 Library in optimal condition.
How does the Gold Support Plan benefit my business?
The Gold Support Plan provides reliable support and maintenance for your Quantum Scalar i40 Library, ensuring uninterrupted data storage and backup capabilities. It helps protect your valuable data, maintain business continuity, and maximize the performance of your storage solution.

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