HPE


U1HU6PE


The HPE HP 1y PW 4h24x7w/DMR MSA2000 Enc PC SVC (U1HU6PE) is a comprehensive service package designed to provide proactive care and support for your HP P2000, Modular Smart Array 2040, and StorageWorks Modular Smart Array 2000. With on-site repair and parts replacement, you can rest assured that your storage system will be up and running in no time. The 24x7x4 Hour service ensures that any issues will be addressed promptly, minimizing downtime and maximizing productivity. This service is perfect for businesses that rely on their storage systems for critical operations. Trust HPE to keep your storage infrastructure running smoothly with the HP 1y PW 4h24x7w/DMR MSA2000 Enc PC SVC.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

U1HU6PE

Brand Name

HPE

Service Name

Care Pack Post Warranty Proactive Care Service with Defective Media Retention - Extended Service

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Sub Type

Physical

Service Description

24x7x4 Hour

Provided Support

Repair
Parts Replacement

Service Location

On-site

Service Duration

1 Year

Product Supported

  • for HP P2000
  • Modular Smart Array 2040
  • P2000
  • StorageWorks Modular Smart Array 2000
  • P2000

FAQs

What does the HPE Care Pack Post Warranty Proactive Care Service include?
The service includes on-site repair and parts replacement for your HPE MSA2000 Enc PC. It ensures that any issues with your device are promptly addressed, minimizing downtime.
What is the response time for this service?
The HPE Care Pack Post Warranty Proactive Care Service guarantees a 4-hour response time, ensuring that any technical issues are resolved quickly and efficiently.
What is Defective Media Retention?
Defective Media Retention is a feature of this service that allows you to retain any defective media, such as hard drives, that are replaced during the repair process. This ensures the security of your data and compliance with data privacy regulations.
Is this service available 24x7?
Yes, the HPE Care Pack Post Warranty Proactive Care Service provides round-the-clock support, 24 hours a day, 7 days a week. You can reach out for assistance whenever you need it.
Can this service be extended beyond 1 year?
Yes, HPE offers various service plans to meet your specific needs. You can contact HPE for more information on extending the coverage period of your Care Pack service.

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