HPE


H1L06A400BG


HPE Partner Branded Support provides authorized HPE Partner Ready channel partners with Hewlett Packard Enterprise hardware and software services. The service enables partners to support end-user customers who have purchased the partners' own branded support services.

Authorized HPE partners sell their own brand of services covering the eligible HPE products in this program. If a support issue arises, the partner works directly with their customer to perform the initial problem diagnosis, support, and troubleshooting following standard HPE diagnostic and troubleshooting procedures. During coverage hours, HPE technical resources work remotely with channel partner service resources to resolve hardware and software problems that the partner is unable to resolve. HPE will provide any replacement parts needed to resolve the problem.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

H1L06A400BG

Brand Name

HPE

Service Name

Partner Branded Support - Extended Service

Product Type

Service

Service Information
Service Main Type

Exchange

Service Characteristic

Parts

Provided Support

Parts Replacement
Email Support
Fax-On-Demand
New Releases Update
Phone Support
Remote Diagnosis
Web Knowledge Base Access

Service Response Time

Next Business Day - Parts Replacement

Service Location

Service Depot

Service Duration

4 Year

Product Supported

HPE Aruba CX 8360-48XT4C

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